FAQ

1. How long does shipping take?
Processing: 1‑3 business days (racks); 3‑7 business days (cabinets, mirrors). Shipping: 5‑10 days for small items; cabinets via freight: 7‑20 business days (contiguous US). You’ll receive tracking via email.

2. What are shipping costs?
Calculated at checkout based on weight/destination. Cabinets may have separate freight charges. Free standard shipping on qualifying orders.

3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.

4. Do items require assembly/installation?

• Solid wood bathroom cabinets: Yes, require assembly (attaching legs, doors, hardware). Instructions included. Often requires two people.

• Intelligent round mirrors: Wall‑mount installation required. Professional installation recommended for hardwired models.

• Over‑the‑tap storage racks: Minimal assembly (attaching brackets). Instructions included.

Solid Wood Bathroom Cabinets

5. What safety standards do your solid wood bathroom cabinets meet?
Our bathroom cabinets comply with applicable U.S. safety standards:

Clothing Storage Unit (CSU) – 16 CFR Part 1261 (if applicable): If the cabinet meets the CPSC definition of a Clothing Storage Unit (CSU) – furniture with drawers and/or hinged doors intended for clothing storage, free‑standing, height ≥27 inches, mass ≥30 pounds, enclosed storage volume ≥3.2 cubic feet – it complies with the mandatory safety standard under the STURDY Act. Requirements include:

• Stability testing simulating a child up to 60 lbs interacting with the unit on both hardwood and carpet

• Anti‑tip device meeting ASTM F3096 (tested to 60 lb static load) – must be packaged and anchored to the wall

• Warning labels (2“x2” minimum, permanently affixed with specific warning statements)

• Hang tags with performance data and stability rating

Note: Bathroom vanities that are built‑in or permanently attached to the wall may be excluded from CSU requirements.

Composite wood – CARB ATCM Phase 2 (40 CFR Part 770): Any composite wood components (MDF, particleboard) comply with ≤0.05 ppm formaldehyde emissions.

Lead in surface coatings (16 CFR Part 1303): Any paint or surface coating on the cabinet must not exceed 90 ppm lead.

Lead in accessible components – CPSIA (if children‘s product): For cabinets intended for children 12 and under, lead <100 ppm applies.

California Proposition 65: Cabinet may contain listed chemicals (formaldehyde, lead in paints, phthalates). Warning displayed where required.

6. Do bathroom cabinets require registration cards?
For cabinets intended as children’s products, 16 CFR Part 1130 requires permanent tracking labels and postage‑paid product registration cards for recall notifications.

7. How do I care for my solid wood bathroom cabinet?

• Wood: Dust with dry cloth; wipe spills immediately; avoid excess moisture.

• Check hardware periodically; tighten if needed.

• If anti‑tip device is included, anchor to wall immediately.

• Avoid direct sunlight to prevent fading.

Intelligent Round Mirrors

8. What safety standards do your intelligent round mirrors meet?
Our intelligent round mirrors (illuminated bathroom vanity mirrors) comply with:

UL 153 (Portable Electric Luminaires) or UL 1598 (Luminaires – fixed): LED strip lights, drivers, and internal wiring must be tested for fire safety and electrical hazards. UL certification is often required by major retailers.

FCC Part 15 (if wireless/Bluetooth enabled): Mirrors with Bluetooth, Wi‑Fi, or RF remote control must comply with FCC Part 15C and bear an FCC ID permanently printed on the product and packaging.

• Intentional radiators (Bluetooth, Wi‑Fi modules) require FCC ID certification – testing at an FCC‑accredited lab, TCB review, and FCC ID marking

• Testing covers RF output power, frequency range, modulation characteristics, and spurious emissions

IP Rating (Ingress Protection): Our mirrors are rated IP44 (protected against water splashes) for general bathroom vanity placement (Zone 2). Mirrors placed closer to showers/tubs (Zone 1) are rated IP65 (dust‑tight, low‑pressure water jets).

Tempered Glass: Mirrors use tempered glass – compliant with ANSI Z97.1 and 16 CFR Part 1201 safety glazing standards (breaks into small, relatively blunt pieces instead of sharp shards).

DOE Energy Efficiency (10 CFR Part 430): The LED lighting components meet DOE energy efficiency standards for general service lamps (where applicable).

Anti‑Fog Pad (if applicable): Electrical anti‑fog components are UL‑certified for bathroom use.

California Proposition 65: Mirrors may contain listed chemicals (lead in circuit boards, phthalates in plastic components). Warning displayed where required.

9. What are the bathroom safety zones for mirror installation?
Bathroom electrical zones dictate minimum IP rating requirements:

Our mirrors are rated for Zone 2 (IP44) standard. Zone 1 installation requires IP65 rating.

10. How do I install my intelligent round mirror safely?

• Professional installation recommended for hardwired models. Turn off power at circuit breaker before installation.

• Ensure mirror is mounted to a wall stud or with appropriate anchors rated for weight.

• For plug‑in models, use GFCI‑protected outlet in bathroom.

• Follow included installation instructions carefully.

11. How do I care for my intelligent round mirror?

• Clean with glass cleaner and soft, lint‑free cloth. Do not spray cleaner directly on mirror edges.

• Do not use abrasive cleaners.

• For anti‑fog models, ensure power is off before cleaning.

• Keep away from direct water spray unless IP65 rated.